1. Who We Are

This Privacy Policy explains how STAR PARIS GRAPHIC LLC – UAE ("STAR PARIS GRAPHIC", "we", "us" or "our") collects, uses and protects personal information when you visit starparisprints.com, contact us, or use our printing, graphic design, signage and branding services.

You can reach us at info@starparisprints.com or 050 870 6301.

2. Information We Collect

We may collect the following information:

• Information you give us: your name, phone number, email address, company name, the service you need, quantity, message or requirements, and delivery or collection details.
• Artwork and files: logos, designs, photos and documents you send us so that we can prepare and print your order.
• Communications: messages, calls and emails between you and our team, including WhatsApp conversations.
• Technical information: basic device, browser and usage information, such as pages viewed, which may be collected through cookies and similar technologies.

This website does not process online payments, and you should never send us card details through the website or the quote form.

3. How We Use Your Information

We use your information to:

• respond to your enquiries and provide quotations;
• design, produce, prepare and deliver your orders;
• communicate with you about your project, changes and collection or delivery;
• keep business and order records;
• improve our website, services and customer experience;
• meet legal, accounting and regulatory requirements.

4. Quote Form, WhatsApp, Phone and Email

When you use the quote form on our website, your browser opens WhatsApp with a message containing the details you entered, which you then choose to send to us. WhatsApp is a third-party service operated by Meta and is governed by its own terms and privacy policy. If you contact us directly by phone, WhatsApp or email, we receive and store the information you share in that conversation.

5. Artwork and Customer Files

Files you send us are used to fulfil your order and for related reprints, corrections and customer service. Please make sure you have the right to use any logos, images and text you send us. We may keep copies of approved artwork and order records so that repeat orders can be handled accurately. If you would like your files deleted, contact us and we will consider your request in line with applicable law and our business record requirements.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to make the site work properly, remember preferences and understand how the site is used. You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the website work.

7. Sharing Your Information

We do not sell your personal information. We may share information only when needed:

• with service providers who help us run our website, communicate with customers or deliver orders (for example hosting, messaging, courier or supplier partners);
• with suppliers or partners where required to produce your order;
• with authorities or professional advisers where required by law or to protect our legal rights;
• in connection with a sale, merger or reorganisation of our business.

8. Third-Party Links and Services

Our website links to or uses third-party services such as WhatsApp and Google Maps. These services have their own privacy practices, and we are not responsible for how they collect or use your information. Please review their policies before using them.

9. How Long We Keep Information

We keep personal information only for as long as it is needed for the purposes described in this policy, including order, accounting and legal record-keeping, unless a longer period is required or permitted by law.

10. Security

We take reasonable steps to protect personal information from loss, misuse and unauthorised access. However, no website or method of electronic communication is completely secure, so we cannot guarantee absolute security.

11. Your Rights and Choices

Subject to applicable UAE law, you may ask us to access, correct or delete the personal information we hold about you, to stop sending you marketing messages, or to withdraw consent where we rely on it. To make a request, email info@starparisprints.com or call 050 870 6301. We may need to verify your identity before acting on a request.

12. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date it was last updated.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact STAR PARIS GRAPHIC LLC – UAE at info@starparisprints.com or 050 870 6301.

Email Us